Frequently asked questions

Yes, you will have a permanent contact person from our firm who will be responsible for your matters. Together, you will find ways of working that are convenient for both parties. The accountant will be fully familiar with your business and what is needed for the proper accounting of your documents. In case of urgency, the manager of ATP Konsult will be available for you outside of business hours.

We communicate with our clients in both Bulgarian and English. Optional financial reports are always bilingual, as well as much of the documentation used.

Yes, you will receive reports on the work we’ve done, as it is closely related to the preparation of your financial reports. Depending on the agreed terms, we will provide you with periodic updates on your business progress - monthly, quarterly, or annually.

For monthly (subscription-based) accounting services, payment is made on a monthly basis, and you will receive an automatic invoice via email. For all other cases, payment is one-time.

Security in the online space is essential for us. That’s why we maintain up-to-date software with high antivirus protection and use cloud storage services that offer end-to-end encryption. Additionally, we work with two-factor authentication and have a VPN network.

The quality of our services is based on our extensive experience and the efforts we put into understanding and valuing your business. The first step in quality management is the use of preventive controls. This ensures no surprises or tax issues. Continuous care of your accounting also excludes unforeseen risks such as additional payments. Each accountant handles only a few companies to ensure they can carefully manage each one.